For infrastructure and operations teams, OpTier Business Transaction Management is a powerful solution for aligning operations with business objectives.
Infrastructure and operations teams use OpTier BTM to:
- Assess the business impact of infrastructure changes
- Reduce outages (MTBF) and downtime
- Enable activity-based costing
- Improve capacity planning and optimize resource allocation
- Ensure SLA compliance
- Improve monitoring
OpTier customers understand infrastructure utilization from a business service perspective. OpTier BTM automatically creates and maintains a clear mapping of which infrastructure items supports each transaction, and can feed this data into repositories such as a CMDB. Resource utilization metrics such as CPU consumption are measured for every transaction instance at every participating infrastructure tier. This information provides a unique perspective when assessing whether and how to make additional investments or changes in infrastructure. In many instances, optimization or configuration of the application and infrastructure enables IT to defer costly upgrades.
For any tier, view CPU consumption for each transaction.
With OpTier BTM, utilization optimization is a continuous process that complements existing system management and monitoring tools. Capacity planning teams can now factor in transaction-level utilization and resource consumption, enabling more accurate planning and reduction of infrastructure spending.
Solution features for infrastructure and operations
- Proactive alerts identify tiers impacting business transactions
- Automated continuous mapping of infrastructure components to business transactions, applications, and users to support immediate business impact assessment when infrastructure issues are identified
- Ability to collect actual cross-tier consumption of users, applications, locations and services for business-driven capacity planning and activity-based costing
- Production-safe, low overhead monitoring
