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Business Transaction Management
Always-on businesses today rely on a multitude of interactions between customers, employees, partners and IT systems. Each interaction – a trade, a balance inquiry, an online purchase, or a tax-form submission – is a business transaction critical to the continued success and viability of the business. Today, the performance of Business Transactions is recognized to be the most important indicator of the health of critical applications.
OpTier Always-on APM is powered by industry-leading Business Transaction Management technology. It leverages patented Active Context Tracking (ACT) technology to deliver a true, end-to-end view of all your user transactions – in test and in production – by constantly tracking and analyzing the business-process, end-user and IT perspectives. OpTier's unique business transaction approach to APM provides unmatched visibility and insight into application performance with low overhead, in real-time and 24x7.
Ensuring high-quality service for business transactions
OpTier Always-on APM powered by Business Transaction Management enables you to:
- Accurately and automatically discover transactions, applications and their supporting IT components
- Manage end-user experience
- Detect business or IT operation abnormality with critical business activity and process metrics
- Isolate and resolve issues quickly and accurately
- Prevent outages
- Ensure that changes in IT infrastructure do not adversely affect end-users.
- Share common business relevant information with key stakeholders to improve communication
Click here to watch Always-on APM powered by Business Transaction Management in action!
Always-on Application Performance Management (APM) by OpTier
In today's always-on economy, businesses need always-on application performance. OpTier is the leader in enterprise-class, transaction-driven Application Performance Management (APM), assuring more business transactions every second than any other IT management vendor. OpTier's always-on, business-transaction approach automatically ties together the business process, end-user, application, data center and cloud perspectives, providing unmatched visibility across silos. A complete APM solution in a single product, OpTier Always-on APM™ delivers actionable intelligence to manage application performance that drives business. Global 1000 customers, including Capgemini, Deutsche Bank, Morgan Stanley and O2, protect revenue and improve client experience by eliminating outages, resolving problems 100 times faster and optimizing returns from existing IT investments. A recognized leader in Gartner's 2011 Magic Quadrant for Application Performance Monitoring, OpTier pioneered the concept that transactions are where IT and business meet.
