Poor end-user experience can lead to a loss of sales, negatively impact your brand and reduce productivity.

OpTier Experience Manager enables customers to:

• Baseline application performance
  • Automatically baseline of critical applications, pages, transactions, end users experience, and more business critical parameters to understand overall health
  • Negotiate SLAs using the baseline as factual data and easy to share reports with business line managers
• Measure 24/7 the application performance from the end-users perspective
  • Identify deviations, errors, exceptions
  • Measure business and end-user impact with relevant metrics
  • Automatically detect IT or business changes that affect the end-users
• Analyze rich end-user data to quantify business and end-user impact
  • Isolate problems by various dimensions (users, datacenter vs. network, applications, transactions)
  • Analyze change-impact with a side by side comparison view by various dimensions
  • Gain actionable, intuitive information
  • Spot trends and run historically reports on performance
  • identify improvement opportunities
  • understand application utilization
• Improve quality of services delivered to the end-users and the business
  • Improve application performance
  • Implement new initiatives
  • Improve productivity/revenue
  • Report on change impact

Always-On, Agentless Technology

OpTier Experience Manager is a passive (agent-less) 24x7 end user experience monitoring solution that measures and alerts on the performance, service levels and availability of applications as experienced by all end-users. It is a standalone product or it can be seamlessly integrated within OpTier BTM. Experience Manager enhances application visibility, simplifies problem isolation, and helps prevent outages to mission-critical applications that impact business bottom line.

Experience Manager gives IT management staff or line of business managers an understanding of:

• Application success ratio, errors, throughput, response time, transaction volume
• Geographic locations of end users
• Level of service for real users all the time
• Volume of pages and transactions executed per transaction type (e.g. browsing, compare, add to cart)
• Problem isolation between the network and the datacenter for faster resolution
• Problematic customer sessions via their sequence of activities
• Application performance comparison for different time periods to see the impact of recent changes
• Static content analysis that may cause slow response time
• Tracking the number of active users while correlating users with performance metrics

Real user monitoring – plus award-winning OpTier Business Transaction Management (OpTier BTM™) – at a new introductory price in a limited-time offer!

This special offer of Experience Manager Plus BTM Starter Edition™ features all of the power of OpTier Experience Manager™ along with OpTier CoreFirst® for the web-server tier, providing you with visibility from the end-user’s client into the data center.

OpTier is introducing a new, proactive approach to end-user monitoring that goes from problem detection to problem prevention. With the BTM Starter Edition, this new package gives you the intelligence you need to rapidly identify and resolve issues before they can impact users.

Experience Manager Plus BTM Starter Edition features:

Real user monitoring

• Tracking of SLAs, performance, availability, errors and user behavior
• Historical analysis and comparison by SLA, user, location, page, session and transaction
• Support for complex applications including dynamic pages

BTM Starter Edition:

• Real-time topology map of all transactions from the end user through the web server
• Automatic discovery of all end-user transactions and their paths through load balancers and web servers
• Identification of load balancing and authentication issues
• No sampling and correlation – 100% of the transactions are captured, all of the time

This limited offer is an opportunity to get both end-user monitoring and business transaction management for web applications at a special price. The BTM Starter Edition can be expanded at any time to support additional tiers such as application servers, databases and message queues.

Try Experience Manager Plus BTM Starter Edition today and find out how you can improve your end-user experience and take control of your applications.

For further details contact sales@optier.com.

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