CoreFirst Overview

CoreFirst provides cross-tier production monitoring of business transactions and the ability to view transaction response times and resource consumption on each tier.  It instantly shows where each transaction spends most of its time, eliminating the need to correlate data from multiple products in order to determine where a problem might be. Production support teams use CoreFirst to decide who should handle each problem that lands on the support desk. Developers use CoreFirst to make sure their code is scalable and efficient. Operations teams get alerts from CoreFirst when transactions breach their SLAs. Business owners and high-level managers get reports showing how applications comply with business directives and service-level agreements. This enables stakeholders to work in tandem, with the same accurate real-world picture of service delivery issues.

Identify issues quickly to avoid outages

CoreFirst continually benchmarks business transaction performance and alerts when SLAs are breached – usually well before specific system and component monitors notice a problem. CoreFirst can benchmark application tiers and provide complete visibility into business transaction execution on any tier, enabling rapid problem isolation and resolution.

Deploy applications with confidence

CoreFirst is deployed in production environments as well as in test and UAT environments. The data derived from production monitoring represents the best source of information for QA and application teams to baseline and validate load testing scenarios and configurations and to optimize test coverage. CoreFirst provides a margin of safety for production rollouts by revealing changes in flow or behavior as well as performance degradation before the new or updated components are rolled out.

Complete visibility into complex environments

CoreFirst tracks transactions across complex environments such as private clouds, hybrid clouds, SOA and grids. It provides complete visibility into transaction execution, SLA compliance, resource consumption and business transaction usage trends. It enables activity-based costing and supports shared services owners in capacity planning, consolidation, chargeback, and activity-based costing as well as business unit reporting and application support. With a unique top-down view of complex architectures, CoreFirst is a critical management solution for shared service environments.

CoreFirst Features

CoreFirst combines unique, patented technology and scalable real-time and historical analytical capabilities to offer the following key features:

• Automatically discover transaction flow and topology of every business transaction across all tiers automatically and continuously monitor cross-tier
  • Business transaction service levels
  • Business transaction latency
  • Business transaction resource consumption
• Application performance diagnostics including J2EE calling methods, mainframe CICS transactions, SQL statements and more
• OLAP (Online Analytical Processing) engine for analysis of business processes, end-users, services and infrastructure
• Adaptor feeds to leverage transaction data into CMDB/CMS or executive dashboards
• Provide unique business impact visibility
  • Manage and prioritize* IT incidents with business context so that the right people deal with the issues that most impact the business (*Available in selected platforms)
  • Identify and schedule downtime for change requests when business is least impacted
• Pro-actively alert on service level breaches and business transaction latency before the business and end user experience is impacted
• Profile and report business transactions by user, transaction type, and location
• Deliver analytics and historical reports on topics such as:
  • Service level management
  • Service optimization
  • Apdex user experience
• Work 24/7 in production environments without any service disruption or overhead
• Access and manage services from anywhere with the OpTier iBTM application for the iPhone

Platform support

CoreFirst monitors transactions across a wide variety of platforms including:

• Web servers
• Load balancers
• Application servers
• Message busses
• Grid servers
• Gateway servers
• Authentication servers
• ESB servers
• Message brokers
• Databases
• Mainframes
• Legacy systems

It provides support for proprietary execution containers and can be deployed on multiple operating systems.

iBTM: BTM That Goes Where You Go

OpTier iBTM is a mobile front-end for the award-winning OpTier Business Transaction Management (BTM) solution. It provides real-time visibility of business service activity, performance and health from the comfort of an iPhone. It allows users to rapidly detect business impact and quickly isolate problems to better manage the performance and availability of mission-critical business services.

Isolate problems in seconds

Once users have drilled down from an alert or application, they are presented with a list of business transactions that are specific to that alert or application. From this view it's possible to isolate application performance issues by analyzing transaction response times and SLA compliance. At a touch, users can then drill down into a tier view for each business transaction and understand the latency contribution, resource contribution and SLA compliance for each tier. This allows users to pinpoint which part of the infrastructure is responsible for the business impact in seconds.

Configure iBTM to suit your needs

The iBTM application is fully configurable to allow users to manage data from many OpTier BTM servers across any time period (current or historical). It also allows users to customize the different views according to the task at hand.

Get your iBTM for free now: http://itunes.apple.com/us/app/optier-ibtm/id395678067?mt=8

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