Service-driven IT management
Businesses today rely on a multitude of interactions between customers, employees, partners and IT systems. Each interaction – such as a trade, a balance inquiry, an online purchase, or a tax-form submission – is a business transaction.
To the user, a business transaction is a single request. In fact, each business transaction is made up of complex application and infrastructure components operating dynamically across multiple tiers such as web and application servers, databases, messaging platforms, and more. In these conditions, assuring reliable transaction flow is very difficult – but it’s critical for business.
Ensuring high-quality service for business transactions
OpTier software is designed for companies that depend on mission-critical transactions. We make sure that business transactions flow smoothly through IT systems – without bottlenecks or outages.
OpTier software discovers the links between IT components and business services. It tracks all transactions, across all tiers, all the time, to effectively manage performance and availability. OpTier optimizes your IT systems, to keep your users happy.
OpTier Business Transaction Management Suite
OpTier BTM™ is the only fully-integrated, end-to-end business transaction management solution available. With a combination of end-user experience monitoring and data center flow monitoring, OpTier BTM provides a comprehensive view of business transactions across all tiers. OpTier BTM enables you to:
- Accurately monitor transaction response times
- Quickly isolate and resolve every issue
- Prevent outages
- Ensure that changes in IT infrastructure do not adversely affect end-users.
Learn more about OpTier BTM:
Simplified IT management: Only OpTier BTM seamlessly integrates end-user experience monitoring with business transaction management in the data center.
