
On-demand webinar
In today's environment, insurers face technology challenges from all angles. An influx regulatory environment requires carriers to prepare for increased compliance demands without knowing exactly what those demands will be. At the same time, customer expectations are increasing with regard to online service levels. Internally, meanwhile, insurance IT leaders are increasingly asked to explore virtualization technology, which can lead to efficiency gains and cost savings, but also increased IT complexity that needs to be managed.
On-demand webinar
As data centers transform into private clouds, with shared virtualized resources across multiple applications and business services, IT teams are under greater pressure to optimize resource allocation decisions, proactively avoid outages and reduce operational expenses. Savvy IT teams utilize Business Transaction Management (BTM) with private clouds and shared services to achieve real-time end-to-end visibility and dependency awareness across complex business processes and application environments.
As organizations seek to develop aggressive revival strategies, they're looking to declutter their IT department and get back in the driving seat. Log on to this CBR webinar to understand how BTM can help you do just that.
Business Transaction Management (BTM)’s fundamental proposition is to expand on the Business Service Management (BSM) concept of managing services from the business perspective by providing visibility into the individual transactions that compose a service. This mapping of services to infrastructure technologies provides IT with the capability to understand not only the service level received by business users, but also the ability to accurately pinpoint where problems exist and to communicate that information with the business while armed with clear and documented facts.
Leading experts from Gartner and OpTier look at the challenges companies face in the BTM market and the solutions to address them.
With customer guest speaker–Sr. IT Director - learn best practices for deploying business transaction management (BTM) from this senior IT executive.

In this instructive one hour Webinar, you will learn from experts at OpTier and DataSynapse on how you can add a business transaction management overlay that assures performance and reliability to GridServer applications. By integrating OpTier’s CoreFirst Business Transaction Management solution with GridServer customers add visibility of transactions and IT resources in real-time.
OpTier’s CoreFirst monitors activity-based resource consumption and service levels, both inside the grid environment and across all tiers up and downstream. The solution benefits application teams, grid environment owners and business unit managers, and provides a pragmatic and direct way to manage grid-based business services using transaction tracking and monitoring.
At this Webinar, you will learn how to:
- Reduce problem isolation time by up to 90%
- Reduce application outages by up to 50% by proactively attending to developing bottlenecks
- Monitor and improve real transactions SLAs
- Reduce risk of new rollouts by constantly benchmarking releases
The downturn in the economy is putting more pressure on application management and efforts to assure service levels, performance and availability while reducing costs. In this environment, it is increasingly difficult for IT to ensure top performance and “always-on” availability of critical business applications, especially since support and operations resources are reduced and the IT staff is required to do more with less.
Hear leading capital markets IT executive Jim Houghton (formerly of Wachovia and Bank of America) and Motti Tal, executive vice president of marketing and business development at OpTier, discuss real-world implementations of BTM and learn:
Senior EMA analyst Julie Craig and OpTier's Motti Tal discuss Business Transaction Management
Senior EMA analyst Julie Craig and OpTier's Motti Tal discuss:
Today's Business Transaction Management challenges:
Why visibility to transactions and application flow is an important contributor to business success