Manufacturing

A Fortune 500 company with sales of $5.6 billion in 2006, Avery Dennison is a global leader in labeling materials, office products and retail tag, ticketing and branding systems. It employs more than 36,000 individuals in approximately 200 countries worldwide who develop, manufacture and market a wide range of products for both consumer and industrial markets.

At Avery Dennison, OpTier BTM manages mission-critical applications, such as the company’s online catalog which is accessed by customers worldwide. Supported by a large, complex environment, OpTier BTM is used for monitoring, troubleshooting and reporting. The data generated by OpTier BTM is also used to help improve service and reduce rollout risk as new patches and functionality are released into production.

This OpTier customer is one of the world's largest automakers, with manufacturing facilities around the globe. It is also an industry leader in vehicle safety, security and information services.

At this industrial giant, OpTier helps manage critical applications, such as QA in the car division, by isolating and resolving performance problems and improving overall service levels.