Continuity and efficiency for healthcare
For hospitals and other health care providers, OpTier Business Transaction Management (BTM) helps deliver continuity of operations along with workforce efficiency and satisfaction. With comprehensive visibility into all business transactions, around the clock, OpTier BTM helps organizations to achieve application performance levels that meet the highest requirements for speed, reliability and scalability.
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OpTier solutions enable optimized management of a variety of healthcare systems and initiatives including:
- Electronic Medical Records (EMR)
- Picture archiving
- Communications systems (PACS)
- HIPAA compliance
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OpTier BTM for healthcare
- Assures performance and scalability
Provides end-to-end visibility into critical systems while maintaining regulatory, security and privacy standards. Performance and scalability are especially important today to support digitization and online access for medical records and personal health data - Isolates user issues in seconds
Saves a complete record of every transaction to enable support teams to quickly isolate problems, assign the correct team and rapidly resolve. OpTier BTM ensures that self-service portals can operate on a 24/7 basis and provide acceptable service levels to end users - Cuts costs by rightsizing hardware capacity
Identifies the appropriate amount of IT resources required to run the application in production, significantly reducing the cost of allocating capacity - Increases efficiency and productivity
Reduces operating expenses through increased application performance and lower complexity - Enhances user experience
Analyzes user activity patterns and errors to enhance service levels Â
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Customer Stories
