Business visibility for financial services
OpTier Business Transaction Management (BTM) helps financial services organizations to effectively run IT operations in the face of a growing set of challenges introduced by consolidation, mergers and acquisitions, and streamlining initiatives:
- Increased transaction volumes
- SLA compliance regulations
- Application knowledge gaps
- Complex shared platforms
- Growing mean time to problem resolution
In the financial services industry, the OpTier solution automatically discovers and monitors business transactions in a wide range of systems including:
- Capital markets: Trading systems, trade settlement, risk management, pricing applications
- Commercial banking: Branch office systems, online banking portals, payment applications
OpTier BTM for financial services
- Adds business context to resource utilization
Displays end-to-end, holistic and segmented views of all business transactions and provides unique visibility into utilization of IT systems in shared and dedicated environments - Reduces risk of application rollouts
Identifies bottlenecks in test and UAT environments and provides real production baselines and “day one” application health reports - Improves operational efficiency
Lowers operating costs through improved application performance and reduced complexity - Isolates user issues in seconds
Provides a complete record of every transaction to enable support teams to quickly isolate problems, assign the correct teams and verify resolution
Customer stories:
