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Healthcare / Insurance
Blue Cross and Blue Shield of Minnesota
Blue Cross and Blue Shield of Minnesota – a nonprofit organization – was chartered in 1933 as Minnesota’s first health plan. For more than 70 years BCBS has made a healthy difference in people’s lives. It promotes a wider, more economical and timely availability of health services for the people of Minnesota, by actively advancing public health and promoting the art and science of health care.
Fortune 500 Insurance Company
The business is a group of insurance and financial services companies based in the United States. Since its founding over 60 years ago, it has grown to become one of the largest insurers of cars and homes in the US, serving tens of millions of policies and accounts in North America. It is also one of the world's largest mutual property and casualty insurance firms and a high-ranking member of the Fortune 500.
With OpTier BTM, the insurance company has succeeded in shortening the length of their test cycles while simultaneously improving application performance. OpTier has enabled the testing team to reduce defect resolution times, and save up to millions of dollars per year in excess capacity in the test center and in their cloud provisioning.
Top-10 Insurance Company
With more than 9,000 employees generating revenues of approximately US$10 billion, this insurance company is one of the largest commercial, property and casualty insurers in the United States. The company’s IT department developed an underwriting portal designed to support hundreds of concurrent users, processing up to 10,000 transactions a minute.
OpTier BTM delivers end-to-end visibility into transaction flow, enabling the introduction of new application functions while maintaining consistent performance. This and improved problem-solving capabilities provides ongoing financial benefits to the business. Using OpTier BTM solution in production, allows IT to use its other monitoring tools more effectively.
Top-20 Insurance Company
This unique insurance company is the largest global provider of wireless handset insurance and wireless roadside assistance programs, serving 70+ million consumers worldwide. A key program in the company’s Network Operations Center is a Customer Relationship Management (CRM) system, whose processes are quite complicated because they involve multiple interactions between applications.
OpTier BTM provides cross-tier visibility into transaction flow, enabling IT to isolate and resolve problems faster than ever before, using fewer resources. Receiving alerts on SLA breaches in real time, issues are verified in a matter of minutes. OpTier BTM is also being used to generate unique resource consumption data on business transactions in order to helps plan growth and improve returns on existing assets.
Customers/Analysts
Business Transaction Management by OpTier
OpTier's Business Transaction Management solution is designed to provide business application owners with real-time visibility into the performance and availability of critical business transactions. More business focused than application performance management or application monitoring solutions, OpTier BTM optimizes IT for business to deliver significant financial benefits from IT cost reduction to reduced risk of loss from critical outages. Optier BTM enables end-to-end transaction tracking across the enterprise. OpTier's Business Transaction Management suite is a leader in the IT Management space for providing efficient solutions for cloud computing, web application performance monitoring, end user monitoring, business service management and complex event processing.
