EMA BSM Radar Report: OpTier Wins Best Transaction-Centric BSM, Strong Value

Jun 14, 2010 | by Dennis Drogseth, Vice President | Download PDF

EMA Radar™ For Business Service Management (BSM): Service Impact Q3 2010 OpTier Vendor Profile

Webinar: Managing Dynamic IT Change in a Complex Insurance Environment

May 18, 2010 | On Demand Webinar

In today's environment, insurers face technology challenges from all angles. An influx regulatory environment requires carriers to prepare for increased compliance demands without knowing exactly what those demands will be. At the same time, customer expectations are increasing with regard to online service levels. Internally, meanwhile, insurance IT leaders are increasingly asked to explore virtualization technology, which can lead to efficiency gains and cost savings, but also increased IT complexity that needs to be managed.

Webinar: Top Five Capabilities for Cloud Computing Success with Business Transaction Management

Feb 03, 2010 | On Demand Webinar

As data centers transform into private clouds, with shared virtualized resources across multiple applications and business services, IT teams are under greater pressure to optimize resource allocation decisions, proactively avoid outages and reduce operational expenses. Savvy IT teams utilize Business Transaction Management (BTM) with private clouds and shared services to achieve real-time end-to-end visibility and dependency awareness across complex business processes and application environments.

Forrester/Tech Horizons: OpTier, A Step Toward Business Service Management (BSM) 2.0

Oct 05, 2010 | Download PDF

"The CoreFirst solution’s ability to provide real-time visibility into all transactions is the key to finding performance bottlenecks with minimal time and effort. ‘You cannot provide value without visibility. CoreFirst provides an easy localization of performance issues and a rapid way to resolution. It shows that IT is in control, and that goes to our credibility with the business,’ says the client as an example of the power of the solution.”

EMA/Advisory Note/An Adopter's Guide to User Experience Management (excerpt)

Apr 15, 2009 | Download PDF

"CoreFirst is also unique in its ability to actively balance server utilization and actively optimize the infrastructure based on prioritization rules so that system resources can be dynamically allocated to avoid bottlenecks."

IDC/Vendor Profile/ OpTier Private Vendor Watchlist

Jan 20, 2009 | Download PDF

"OpTier has been around since 2002 and has raised close to $100 million in venture capital plus an undisclosed amount from Cisco. The combination of sound financing, technological capabilities, and the growing installed base puts the company in pole position to capitalize on the growing opportunity in the BTM market of which OpTier was one of the early pioneers."

Forrester webinar: Comber les lacunes de la gestion de la performance applicative – APM, BSM, et BTM

July 01, 2010 | OnDemand Webinar

Amener de la valeur commerciale à l'IT est plus facile à dire qu'a faire. De nombreuses entreprises ont la plupart ou tous les outils de monitoring qui promettaient une approche basée sur la gestion de la performance applicative de bout-en-bout. Toutefois, la plupart n'ont pas tenu leurs promesses.

Ce Webinar sur demande de Jean Pierre Garbani analyste du cabinet Forrester donnera un aperçu de :

• Quelle est la différence entre APM, BSM, BTM ?
• Qu'est ce que vous apportent les outils de monitoring d'aujourd'hui ?
• Qu'est ce que les outils de gestion de la performance applicative ne vous apportent pas
• Comment créer de la valeur commerciale pour l'IT et qui soit significative pour le Business ?
• L'importance d'apporter l'impact business en temps réel à l'IT