Business Transaction Management in the data center
CoreFirst® provides 24x7, cross-tier transaction visibility from both the business and IT perspectives. Both business and IT managers need to know which services are being consumed, by whom, and how quickly. But IT also needs to know which components participated in the service delivery and their effect on the shared infrastructure. With CoreFirst, application owners and infrastructure managers can see which business transactions are being processed by each and every server and tier in their domain.
Transactions are composed of multiple work units that are executed on application tiers such as web, application, and database servers. CoreFirst uses patent-pending Active Context Tracking™ (ACT) technology to associate all work units with the logical business transactions to which they belong - in real time.
The result is true cross-tier production monitoring of business transactions and the ability to view transaction response times and resource consumption on each tier. This enables various stakeholders to work in tandem, with the same accurate real-world picture of service delivery issues.
Provides visibility into users, transaction counts, service levels and tiers.
Identify issues quickly to avoid outages
CoreFirst continually benchmarks business transaction performance and alerts when SLAs are breached – usually well before specific system and component monitors notice a problem. CoreFirst can benchmark application tiers and provide complete visibility into business transaction execution on any tier, enabling rapid problem isolation and resolution.
Transaction execution timeline with a bottleneck in the authentication process.
Isolate production problems
CoreFirst retains a full record of every business transaction executed that includes the time spent and resources consumed at each tier. CoreFirst also shows chatty transactions, bottlenecks, and tier-specific metrics from a transaction perspective. When an issue is reported, instead of getting all the different support teams on a bridge call, CoreFirst can quickly isolate the issue by transaction, tier, affected users and geography. With this information, the correct team can be assigned to restore service and fix the problem.
Reduce latency of business transaction
Using business transactions, CoreFirst identifies latency and inherent design flaws that impact overall performance. CoreFirst automatically calculates the chattiness of every transaction and pinpoints scalability hotspots. It also correlates transaction performance with their resource consumption across the entire data center, provides “total cost per transaction” reports and identifies resource hogs.
Deploy applications with confidence
CoreFirst is deployed in production environments as well as in test and UAT environments. The data derived from production monitoring represents the best source of information for QA and application teams to baseline and validate load testing scenarios and configurations and to optimize test coverage. CoreFirst provides a margin of safety for production rollouts by revealing changes in flow or behavior as well as performance degradation before the new or updated components are rolled out.
Complete visibility into shared-service environments
CoreFirst tracks transactions across shared-service environments such as SOA and grids. It provides complete visibility into transaction execution, SLA compliance, resource consumption and business transaction usage trends. It enables activity-based costing and supports shared services owners in capacity planning, consolidation, chargeback, and activity-based costing as well as business unit reporting and application support. With a unique top-down view of complex architectures, CoreFirst is a critical management solution for shared service environments.
