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About OpTier

In today's always-on economy, businesses need always-on IT.

OpTier is the leader in enterprise-class business transaction-driven Application Performance Management (APM), assuring more business transactions every second than any other IT management vendor. OpTier's always-on business transaction approach automatically ties together the business process, end-user, application, datacenter and cloud perspectives, providing unmatched visibility across silos. This automated approach in a single product provides IT and the business actionable intelligence to manage application performance that drives business.

Global 1000 customers such as O2, Deutsche Bank, Capgemini, Morgan Stanley, to name a few, protect revenue and improve client experience by eliminating outages, resolving problems 100 times faster and optimizing returns from existing IT investments. OpTier is a recognized leader in the Gartner APM Magic Quadrant and a pioneer of the concept that transactions are where IT and business meet. OpTier was founded because traditional infrastructure and application monitoring tools were difficult to install, maintain, and offered little to nothing for assessing the business impact from an outage or slowdown. Rather than correlate infrastructure outages up to complex manual business service models, OpTier saw the opportunity to create the next-generation of IT management solutions by using business transaction performance as the primary data source. By looking at business transaction performance, the link to the business impact was simple and all supporting infrastructure performance was laid bare to rapidly identify, isolate and resolve problems in production as well as during development.

OpTier uses patented technology to bring unique end-to-end and deep dive views of application and service performance across infrastructure silos. Patented Active Context Tracking™ is lightweight, non-intrusive technology that automatically tracks every step of a transaction as it crosses infrastructure tiers. This provides a living topology and eliminates the maintenance nightmares common with legacy approaches where one must define, script, or model transaction flows ahead of time. This provides tremendous value far beyond traditional APM or BSM solutions. With comprehensive performance data from transactions, log files, and 3rd party systems OpTier assures the performance of your applications and the highest return on your IT investments.

Key milestones include:

  • 2011 – Recognized as a Leader by Gartner in Magic Quadrant for Application Performance Monitoring (APM) (                    only private company in leaders quadrant)
  • 2011 – Receives Golden Bridge Award for Innovation in Cloud Computing with product OpTier CloudFirst bringing                   total to more than fifteen awards
  • 2011 – Reaches 200+ employees and growing
  • 2011 – Awarded patent for its Active Context Tracking (ACT) technology
  • 2010 – Raises the bar with OpTier BTM 4.0 release
  • 2010 – Releases Complex Event Processing offering with its OpTier Business Events module
  • 2010 – Receives two Network Products Guide innovation awards for end-user monitoring and business transaction                 management
  • 2009 – Releases end-user experience monitoring product OpTier Experience Manager
  • 2008 – Continues to gain momentum with industry analyst accolades and awards including named "rising star" and                 winner of Network Products Guide Innovation award
  • 2007 – Cisco, Pitango Venture Capital and Carmel Ventures invest in OpTier
  • 2006 – OpTier receives several industry awards including CODiE and Datamation
  • 2005 – OpTier expands into Europe with new offices in London
  • 2005 – OpTier received many accolade by industry press and analyst as "top 10 start-up vendors to watch"
  • 2005 – OpTier releases CoreFirst the world's first Business Transaction Management solution
  • 2002 – OpTier founded

 

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