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Announcing OpTier BTM 4

OpTier Continues to Raise the Bar for Application Performance Management with New Product Release

OpTier BTM is the industry's most comprehensive business-centric solution for end-to-end service management, from the end user, cross-application, across the datacenter and in the cloud. OpTier BTM ensures that business transactions are executed timely and successfully without any disruptions.

It improves the quality of end-user experience, reduces operational costs and increases productivity. It includes:

  • Business-centric application management
    • Integrated business events monitoring, end-user experience monitoring, and business transaction management in a single solution that manages the flow from the business process level all the way down through the IT infrastructure.
    • Role-based, activity- and process-based information for various stakeholders in both IT and the business.
    • Applies business rules and business-focused alerts to detect any business or industry specific operational/activity abnormality.
  • Dramatically simplifying end-to-end application performance management
    • Integrated APM diagnostics for faster resolution such as J2EE calling methods, visibility into mainframe, SQL statements and more.
    • A best-of-breed end-user experience management solution offered standalone or integrated with CoreFirst for end-to-end BTM.
    • Extensible and 3rd party tools integration to leverage OpTier BTM data for other initiatives such as automatically populating and maintaining the CMDB/CMS or feed into corporate dashboards.
  • Flexible and rapid deployment
    • A flexible approach to deploy based on customer needs and environment using agent and agentless capabilities.
    • New log parsing capability for broader tier coverage and flexible approach to manage low-latency applications by continuously parsing existing log files to track transactions.
    • Rapid deployment, typically showing value within the first hour of operation.

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New iPhone application: Now OpTier BTM for iPhone can be downloaded from the Apple store, where customers can access and manage application performance and business transactions from anywhere, anytime.

Simplified IT management: Only OpTier BTM seamlessly integrates end-user experience monitoring, business transaction management, application performance diagnostics and complex event processing.

 
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