Applications Monitoring

Applications monitoring solutions deliver big IT benefits

When the success of your organization depends on real business transactions, applications monitoring technology must be a vital part of your IT strategy. Applications monitoring solutions help determine whether business transactions such as account logins, product purchases, and stock trades are executed quickly and accurately. The right applications monitoring software can identify and resolve bottlenecks and help avoid outages by providing end-to-end visibility of business transactions as they cross multiple applications, systems, and tiers. For many companies today, OpTier provides the only fully integrated, end-to-end business transaction management and applications monitoring solution.

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OpTier—leading applications monitoring solutions for greater availability

OpTier Business Transaction Management™ (BTM) is a leading applications monitoring and transaction tracking solution that helps keep transactions flowing smoothly throughout the organization. OpTier BTM tracks all transactions across all tiers, delivering detailed information about transactions that can help resolve potential issues before they affect service levels—information is provided to appropriate stakeholders via dashboards and reports about business application performance, availability, cost of business transactions, flow topology, transaction resource consumption, SLA compliance, and other business intelligence metrics for IT. With OpTier IT management software, you can optimize IT systems, reduce IT costs, ensure service levels, and avoid outages caused by bottlenecks.

Applications for end-user experience and data-center flow monitoring

OpTier BTM includes two application monitoring software components designed to provide a comprehensive approach to applications monitoring:

• OpTier CoreFirst® is a data-center flow-monitoring solution that offers constant cross-tier visibility into transactions, response times, and resource consumption on every tier. CoreFirst enables you to: Avoid outages by identifying issues quickly. CoreFirst provides IT service management tools, continually benchmarks performance, and notifies IT managers when SLAs are not met, leading to quick isolation of problems and rapid resolution.
• Isolate problems in production. By retaining a full record of every business transaction and isolating the issue by transaction, tier, affected users, and geography, CoreFirst enables you to assign the correct support team to fix the issue and restore service.
• Reduce latency. CoreFirst identifies latency in business transactions, as well as design flaws that negatively impact overall performance. By correlating transaction performance with resource consumption across the data center, CoreFirst produces a total-cost-per-transaction report and identifies resource hogs.

OpTier Experience Manager™ is a 24/7 monitoring solution that provides visibility into end-user behavior and the availability and response times of applications. Experience Manager's performance management software helps resolve performance problems before end users are affected, avoiding issues with customer satisfaction, employee productivity, and lost revenue opportunities. As an applications monitoring solution, Experience Manager helps ensure service-level agreements are being met, issuing alerts when performance falls below pre-defined levels.

Learn more now about OpTier's applications monitoring solution and service management software.