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At OpTier we are committed to providing our  customers with the highest-quality technical support, promptly and efficiently. The CoreFirst support program offers a full spectrum of customer assistance. OpTier's customer support team is a group of highly knowledgeable, experienced support specialists. They provide a comprehensive range of personal and interactive services and training to keep customers connected and operational twenty-four hours a day, seven days a week.
We understand that support services are a critical component of your enterprise. With this in mind, we have created OpTierAccess - a 24/7 telephone/Internet support system. It is designed to get customers in front of the right OpTier resources in the shortest time possible. OpTierAccess features three levels of support: Standard, Select and Premier
Standard
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e-Support |
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Online documentation |
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Submit requests online |
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Access to documentation, FAQs, white papers,
product updates and other educational materials,
downloads |
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Select
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8/5 Toll-Free Telephone Support |
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Online documentation |
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Submit requests online |
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Access to documentation, FAQs, white papers,
product updates and other educational materials,
downloads |
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Premier
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24/7 Toll-Free Telephone Support |
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Online documentation |
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Submit requests online |
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Access to documentation, FAQs, white papers,
product updates and other educational materials,
downloads |
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Contact Support
Phone: 1-866-OPTIER1 (1-866-678-4371)
Email: support@optier.com
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